Utility Customer Service Department

Duties & Responsibilities
Receive and process all utility payments, including walk-in customers and draft billing; process customer queries and requests for connections or disconnections; establish new accounts and connections for water, wastewater and natural gas customers and maintain master file accounts. This department also documents and transmits orders pertaining to all utility services, including sanitation, water, wastewater and natural gas, researches availability of water, wastewater, and natural gas service, and prepares monthly lists for disconnecting delinquent accounts.

Sign Up for Utility Service
The City provides water, sewer, natural gas, garbage and recycling services. You may sign up in person or call 361-729-2213, ext 234 to set up one or all of these services.  A link to the utililty contract is below.

Information on garbage pick-up is also available on a link below. If your garbage pickup is on a scheduled holiday, it will be picked up the next regular pickup date.

Payments may be made by personal check, credit card, online banking, cash or bank draft.  

To pay by Credit Card, click on this link Official Payment Website.  Be sure to have your account number on hand when paying in this manner.

Consumer Confidence Report