Information Technology

Duties & Responsibilities
The Information Technology (IT) Department is responsible for the operation and maintenance of all of the information and technology assets and products for the various City sites in addition to the City Hall.

Working in concert with staff from Aransas County and the Aransas County Independent School District the IT department provides computer technical support, email, and network security for all city departments. Included in the mix of programs in use by the City of Rockport are the Incode programs that handle various court, utility, and finance functions.

The Rockport IT Department works with the Aransas County IT staff to provide services to the joint city-county Law Enforcement Center and the associated Emergency 911 dispatch, Police Department, and Sheriff Department. These services include our 911 dispatch area, secure connections to the various criminal databases, and the use of mobile laptops in our patrol cars.

While reporting directly to the City Manager, this department is also an active part of the Rockport Technology Committee which is chaired by a member of the City Council and comprised of all department heads or their representatives. This committee meets regularly to discuss upcoming technology initiatives. Recent items have included the installation of mobile laptops in patrol cars using PTS Solutions software, needed upgrades to city computers to meet specifications for upgrades to our Incode software, various Geographic Information System (GIS) projects being carried out in conjunction with other entities and participation in the Law Enforcement Information Exchange (LInX) project which is an area-wide criminal database overseen by the Naval Criminal Investigative Service.

This department is also an integral part of the disaster preparation team, especially important due to Rockport’s location on the Texas Gulf Coast.

Below are links to organizations we work closely with: